Delivery

Helpful information about your delivery.
You will receive a dispatch confirmation email once your item has been shipped. Please make sure your telephone number is up to date as it may be needed by courier companies. 
We use XDP for most of our deliveries. If your item is being delivered by XDP you can track your parcel on www.xdp.co.uk. Track your delivery by putting in your tracking number and your postcode.
For bulkier and heavier items e.g (50"+ Plasma TVs, 55"+ TVs, White Goods and etc), these will be sent on a pallet service with Pallex. They will contact you to arrange a convenient delivery date with you prior to delivery. You can contact them on 0208 902 2525 for updates. 
For smaller items we use royal mail. Track your item on https://www.royalmail.com/track-your-item.
Our standard delivery covers mainland England and Wales only. 
For deliveries to Northern Ireland, some parts of Scotland and non-mainland UK, please contact us before purchasing as there are restrictions and surcharges. 
There are surcharges for the following postcode areas in Scotland. 
AB, DD, IV, KW, PA, PH
***Please check the packaging before signing***
We take the up most care to package the item to ensure that it arrives with you safely. 
Please take a moment to examine the package for any damages before signing.
In the unlikely event of your item arriving damaged, please reject the delivery or sign for it stating the damage. We strongly advise you to photograph any evidences and inform us within 48 hours. We will then offer a prompt resolution. Please note, if the damage is reported at a later date, it may limit our ability to assist.