Return Policy - 30 Day Promise

All items purchased online from KC Sound and Vision is covered by our fantastic 30 Day Promise, unless stated otherwise. 
If you are not happy with your order or simply changed your mind, please provide us a written notice within 30 days of receiving your item. You will be responsible for returning the item safely back to us. We are able to assist with return if it is difficult to arrange your own couriers or return. 
Once the item is back with us and has been checked you will receive a full refund. Please note, only standard delivery cost you paid will be refundable. For example, any surcharges paid for Saturday delivery, next day and etc will not be refundable.  
For new items, you are welcomed to inspect the item as you would in a shop but to receive a full refund you must not start using them, install them or input any data/software. Please ensure that items are returned in ‘as new’ condition in the original, undamaged packaging, along with all accessories and free gifts received with the order. 
We may take a deduction from the refund for any loss in value of the items if the loss is a result of unnecessary handling by you.